Basswin Casino Terms

Basswin Casino Terms and Conditions

Our terms have applied since 1 January 2017 and are binding in English across the entire Basswin platform. The casino runs entirely in the browser with no download required, and every promotion follows our official site time of UTC+3. Players must be at least 18 years old to sign in and open an account with us.

By registering, players confirm they have never suffered from a gambling addiction and have never joined a self-exclusion scheme such as GAMSTOP. We allow only one account per computer, IP address and phone number across all domains belonging to our legal entity, and we check this at verification stage.

Account Rules

Only one browser tab per account may be active at a time; playing in several tabs voids winnings and may lead to a block. Duplicate accounts have their transactions voided and bonuses forfeited, and a second account is only permitted with our administration's written permission. An account with no login for 180 days is marked inactive and carries a €5 monthly admin fee until the balance reaches zero.

Withdrawal Terms at Basswin Casino

Every deposit must be wagered 3x before it can be withdrawn, and the table below sets out our core cash-out limits. We link each request to the original deposit method wherever possible, and only one withdrawal request is processed at a time, in the order it was received.

These figures apply account-wide, and withdrawals also require a verified phone number, verified email and at least one successful deposit in the previous 30 days. A fee of 20% applies to any balance withdrawn without being played through, and Mastercard credit cards cannot receive refunds, so we pay out via an alternative method instead.

Bonus and Wagering Clauses

Our bonus terms apply a single active-promotion rule and strict betting limits. The following conditions govern every bonus credited to a Basswin account:

• The maximum bonus is up to €1,000, credited once a verified phone number is on file.
• The maximum bet while a bonus is active is €2 per spin or bet in the casino, including bonus buys, and €50 per bet on sports and esports.
• Each wagering bet must stay below 20% of the bonus amount, or it does not count toward turnover.
• Only one bonus may be active at a time; a new one is issued only once the previous bonus shows Wagered or Canceled status.
• Slot wagering counts toward turnover at its set rate, but table games and video poker do not count at all.
• Space Plinko by Veliplay contributes only 0.1x toward wagering, while sports and esports bets at odds of 1.55 or higher count 3x.
• Wagering is cancelled automatically if the combined balance drops to €0.20.
• Around 300 slot titles, including Immortal Romance, Thunderstruck II and Dead or Alive II, are excluded from bonus play.
• Delaying rounds, mirror betting on roulette, or inflating a stake before cutting it by 2x or more is prohibited.

Verification, Security and Restricted Territories

All players who make a deposit are subject to identity verification at Basswin Casino. We may request a passport, driver's licence or ID card, plus proof of address such as a utility bill issued within the last 30 days or a bank statement; mobile phone bills are not accepted. We also ask for both sides of the deposit card, with the first six and last four digits visible and the CVV hidden, and a selfie holding the ID may be requested. Politically exposed persons must disclose their status when registering.

Our platform runs on TLS 1.2 encryption and relies on a random number generator, with server-side results always prevailing in case of dispute. Personal data is never shared with third parties except the relevant authorities, and account emails never include balance information. If a problem arises, we ask players to contact our online chat or email support first, since server records and correspondence are treated as final evidence in any complaint.

We do not accept registrations or deposits from players in the Netherlands, Ukraine, France, the USA, Georgia, Spain or Italy, and site access is blocked in roughly 100 further countries; the United Kingdom is not on either list. Players wishing to self-exclude can contact our support team; blocking is confirmed only after a manager calls the account owner, and self-exclusion set through chat lasts 30 days.